Zellis User Summit 2022 welcomed 150 payroll and HR professionals to the ICC Birmingham for two days of inspiring thought leadership, valuable product and feature knowledge, networking, and live entertainment.

The annual event is a collaboration between Zellis and Zellis Independent User Group (ZiUG), a large community of Zellis users from different organisations.

Attendees gathered from across the UK and Ireland to connect with peers and hear from Zellis senior executives, industry leaders, and product experts.

In person for the first time since 2019, the conference buzzed with excitement. Many sessions looked ahead to the future of payroll and HR, new technology, and the shifting landscape.

Explore the event in this interactive summary

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Insights from senior leaders and experts

CEO John Petter launched proceedings with a briefing on company performance, strategy, and future direction. Tom Canning, Chief Commercial Officer, then took over to explain Zellis’ commitment to customers.

Delegates later heard from George Dunnett, Chief Product Officer, as well as Zellis Independent User Group chairman Asraf Kassam.

Gethin Nadin, Chief Innovation Officer at Zellis and Benefex, led a group discussion featuring non-executive director Jacqui Summons and Ian Hodson, Head of Reward at the University of Lincoln. They talked about how employers can support their people through the cost-of-living crisis, the topic of our new original research.

CIPP representatives Vickie Graham and Sam O’Sullivan outlined the future of payroll. There was also a look at new legislative changes with Nick Clarke, Director of Product Management.

Spotlight on customer success

Rachel Moreland, Customer Success Director, led a couple of insightful sessions on Day 2, focusing on how we help customers achieve great things for their organisations.

Amanda Young, Head of Pay at Rexel UK and Doug Betts, Director at Sure Betts HR Solutions, joined her on stage for a group discussion and customer case study

Payroll-specific breakout sessions

Are You Ready for Real-Time Payroll? kickstarted a series of breakout sessions dedicated to discussing payroll industry trends, how to avoid pitfalls such as holiday pay errors, and tips for compliance and good practice.

HR-focused presentations

The HR stream featured digital background checking, employee rewards, and insights from Cornerstone (recently connected to Zellis HCM), finishing with popular tips session Are You Getting the Best Out of MyView?​

IT and systems knowledge-sharing

The IT-focused group sessions launched with a Zellis HCM Cloud showcase, before exploring our expanding network of connectors. Speakers also shared actionable guidance on harnessing data and optimising ResourceLink.

Celebrating success: Zellis User Summit Awards

Zellis User Summit Awards Aviva Mark Watson

The evening saw guests decked out in black tie and ballgowns for a gala dinner, live music, and awards ceremony.

John Petter and comedian Mark Watson presented these accolades for achievements in payroll and HR, as judged by an expert panel:

Best Implementation Project

Winner – Iarnrod Eireann (Irish Rail)

Highly commended – Vistry Homes Limited

HR Achievement Award

Winner – Staffordshire University

Teamwork Award

Winner – Aviva

Highly Commended – Vistry Homes Limited

Special Recognition Award

Glenda Chantry, HR Shared Services Manager – PDSA

Payroll Achievement Award

Winner – University of Lincoln

Highly Commended – Staffordshire University


After a successful and insightful conference, the stage is set for another great gathering next year…