Welcome to the Zellis Customer Hub

Log in to Zellis services, access our customer help centre, and discover more about training, Bacs, printing and stationery, and the Zellis independent User Group.

Expert help whenever you need it

Zellis customer support provides world-class maintenance and proactive support for your mission-critical business operations. Our specialist teams are on hand to ensure you get the most from your Zellis products and services.

We believe every enterprise is unique, with its own corporate objectives, strategic goals, and business challenges. These differences require unique solutions. With Zellis, you can select from a flexible suite of support services to align with your specific requirements.

We don’t just deliver on our promise to create powerful products, we ensure you’re equipped with the knowledge needed to tackle every business challenge.

team support

Quick links

Customer help centre

  • Access a wide range of information and search for answers via our knowledgebase.
  • Open and track your support cases, submit feedback, and access other Zellis services.


  • Enrich your knowledge of Zellis products and harness the latest knowledge to keep your HR and payroll processes at the optimal level.

Bacs, printing and stationery

Zellis independent User Group

  • A collaborative community of Zellis customers and partners where all can benefit.
  • An independent place for connecting, learning, sharing, networking, and shaping conversation.


Get the most from your solution

Our customer support teams help customers with perceived defects and offer advice and guidance to get the most from your Zellis software. As standard, the teams work 9 – 5:30, 5 days a week. However, we are available for customers requiring extended or even round-the-clock support.

In addition to extended hours, customers taking the enhanced support offering also benefit from customer support services reviews and an annual health check.

Join the Zellis independent User Group

The Zellis independent User Group (ZiUG) is a community of customers dedicated to working together in partnership with Zellis. It enables our users to collaborate, take advantage of networking opportunities, learn and share with like-minded payroll and HR professionals, and input into innovative discussions for the future development and growth of Zellis solutions.