HR and payroll software for retail

No two retailers are the same, although they may face some similar problems. From high street fashion houses, to grocers, to pharmacists, each one also has its own unique challenges. Every retailer needs a solution as distinctive as the challenges it faces.

Zellis understands this and has a range of solutions and services to help address whatever HR and payroll challenges the sector faces. This includes staffing shortages and high turnover, poor employee engagement, and seasonal demand planning. Add in increasingly complex payroll legislation, and it’s easy to see why many retailers are distracted by ‘back-office’ issues rather than spending time on addressing their customers’ needs.

We can help take away your payroll headaches, simplify the recruitment and onboarding process, and help address employee engagement. That’s why the country’s leading retailers put their faith in Zellis.

Our track record



customers in the retail and wholesale sectors




of the top 10 UK retailers work with us




retail employees paid every year through our software

Managed payroll services for the retail sector

Payroll is at the heart of every organisation. But making sure your people are paid accurately, on time, and in a fully compliant way is easier said than done, especially if you have a large and complex workforce. If you’re looking for complete peace of mind, partnering with a managed payroll services provider may be your best option.

At Zellis, we go beyond traditional payroll outsourcing services. Our highly experienced delivery teams use our award-winning payroll software to proactively optimise your processes, generating measurable and meaningful value for your retail business.

Zellis HCM Cloud

Zellis HCM Cloud is more than just integrated HR and payroll software for retail. It’s a solution that directly addresses key business challenges, while equipping you with the tools to create, deliver, and measure first-class people processes.

Zellis cloud payroll system enables enterprise-wide integration, delivers modern digital experiences, builds business resilience and agility, and realises the potential in your data. It streamlines payroll processes and provides insights for informed decision making.

Our integrated smart workforce management system improves productivity, profitability, and happiness. Whether you’re sorting shop floor rotas or managing warehouse teams, support your people with world-class scheduling and workforce management solution.

With our automated system, your organization’s pay policies can be applied to the employee’s schedule and working hours, resulting in timely and precise compensation, ultimately boosting employee morale, retention, and engagement while reducing payroll errors and associated expenses.

Zellis Background Checking

Finding the right candidates and recruiting them quickly and efficiently is key. Zellis can manage the end-to-end background checking process with speed and precision. With branded communications, online consent, and dedicated contact details, we’ll ensure the candidate experience aligns with your company values and standards.

Our background checking software delivers industry and customer requests fast. Access our services across all devices and in real time – and stay on top of candidate progression.

Addressing retailers’ key challenges

Staff shortages 

Improving employee engagement and productivity requires digital transformation and a reliable managed services partner.

Zellis Background Checking integrates with recruitment workflows, streamlining the onboarding process.

Employee engagement

In-house payroll teams can struggle with depth of knowledge – Zellis Managed Services has dedicated teams of trained and qualified HR and payroll professionals.

Self-service mobile app puts employees in control – one place to access payslips, absence management and work schedule.

Seasonal demand

Integrate all employee information and processes, making planning and organising the workforce easier, including seasonal demand.

Using Zellis workforce management services, our expert team will help identify potential staffing issues and resolve them quickly and easy.

Payroll complexity risks 

Staying up to date with regulation is essential – mitigate statutory compliance and reputational risk with our managed payroll services.

Zellis protects customers from compliance breaches and penalties by maintaining strong relationships with key third parties: HMRC, Irish Revenue, and pensions regulators.

Staff turnover and overpayments

Reduce overpayments with process improvements, more accurate data and real-time payroll

Zellis’ customer portal increases collaboration and transparency, provides outstanding reporting, and places the customer in control.

Transferring employees from other companies – TUPE compliance

Allows organisations to set up multiple scenarios with different terms and conditions, making it easy to add new employees and capture their conditions.

Once employees are set up in the system, payroll is fully automated without the requirement to undertake out-of-system calculations.

Retail employees are struggling with financial wellbeing




are not confident they would understand and spot an error in their net pay




have been paid late or incorrectly




are not confident they would understand and spot an error in their tax code, pension deductions, or benefits

Don’t just take our word for it

The White Company logo
The White Company

"As a forward-looking organization, choosing Zellis as our HR transformation partner has been the best decision we could have made. We've transformed our payroll and HR processes using their best-in-class integrated payroll software, modular HR software, and self-service user interface. Our workplace has seen a huge difference in efficiency and ease of use."

Sam Westwood Head of People View case study
Yodel logo

"Since working with Zellis Background Checking we are processing 2000-2500 checks a month, we've gone from 14-days plus to around a 6-day turnover for the full checking process to be completed – this has a really positive effect on our recruitment process. The dashboard is visual and easy to follow."

Jodie McEvoy Director of People Services View case study
Harrods logo

"Integrating ResourceLink with Workday using Zellis connector was one of our biggest projects. We are in the early stages of the implementation, but it will allow for efficient data management and real-time payroll processing, which will benefit the business and employees."

Sophia Baker Head of Payroll, Harrods Watch the video

Talk to our team of experts

Want to learn more? Our payroll and HR experts are always on hand to discuss your organisation’s challenges and share more insights on how we help the retail sector.