We believe that employee experiences can be a catalyst for change
Our technology and services play a crucial role in millions of lives, delivering pay and reward, providing employee benefits, and enhancing the colleague experience. But we believe the impact can go further.
For more information about our approach and impact, please download our full report
Four key areas of influence
At Zellis Group, it’s our responsibility to make a positive difference to our colleagues, customers, and the communities we operate in, across four key areas of influence.
Empowering people and increasing wellbeing for all
As the UK’s leading provider of HR, pay, reward, analytics and employee experiences, our software, services and solutions touch millions of people.
Interactive digital payslips, which empower millions of people to understand their pay and benefits better.
Increasing the availability of digital resources, tools, and education to promote awareness about all aspects of wellbeing: from physical to mental, from financial to emotional.
Providing the information and support needed to help employees proactively manage life’s challenges and protect against key risks.
Collaborating across our industry to build knowledge, confidence, and thought leadership for better financial wellbeing.
Bringing our wellbeing ambitions to life and expanding our reach
We support mental, physical, financial, and social wellbeing, helping employees to increase their resilience. We offer a leading clinician-designed wellbeing solution managed by a team of psychologists, promoting emotional health.
ZellisONE Benefits delivers lifestyle savings to make pay go further, plus employee benefits that protect against key risks, encourage healthy habits, and save money. Actionable insights help our customers to build data-driven health and wellbeing strategies.
Championing diversity of thought and experiences
We’re committed to helping organisations improve diversity, equity, and inclusion (DEI), so all employees feel seen, respected, and motivated at work. Through our customers, we pay or reward 1 in 7 working people in the UK and Ireland. We’re empowering employers to better understand their workforce make-up thanks to data insights, so they can set, track, and achieve ambitious DEI goals. Our flexible benefits allow employees to choose and adapt their package according to their individual needs and circumstances.
Scaling our diversity data capture module to help our customers achieve their DEI ambitions with an inclusive and responsive way to capture data confidentially and securely.
Enabling organisations to meet current and future pay gap reporting requirements such as gender, disability, ethnicity, and CEO pay gap reporting.
Investing in comprehensive research to reveal employee points of view, and provide best practice guidance for employers, in collaboration with leading experts and institutions including The Economist.
Championing pay equity and personalised employee benefits that are easily accessible to all.
Supporting organisations to become more diverse and representative
Diversity data collection is evolving. Through our diversity data capture module, we empower our customers to go a step beyond the usual pre-employment diversity monitoring questions. It recognises that life circumstances and personal identities, as well as confidence in data sharing, change over time.
With knowledge comes the power to understand where you are, drive change, and achieve goals. Imagine what our organisations could do with a full global breakdown of diversity and inclusion metrics. This is the future into which we are heading.
Strengthening the communities we’re part of
The communities in which we live, work, and interact with one another are the foundations on which our impact grows.
Making charitable giving easy via integrated payroll giving solutions and partnerships. One example is Microhive (formerly known as Pennies from Heaven).
Supporting our local communities through volunteering and partnering with community organisations.
Empowering customers to provide high-quality employment and workplace experiences for their employees.
How we’re supporting the community
A Real Living Wage Employer
We believe in providing high quality employment experiences, which includes paying our colleagues fairly for their work. That’s why we’re proud to pay all colleagues across all our operations in line with, and above, the local living wage rate.
In the UK we are a certified Real Living Wage Employer, having paid in line with this rate since 2019. This includes our UK based contractors. We will continue to include living wage analysis in our salary review process each year.
Community Days Volunteering Programme
Our group-wide Community Days programme gives all colleagues across all geographies two days per year to volunteer for a charity, community group, or social cause that is meaningful to them. Colleagues can choose to volunteer individually, or in teams to help strengthen relationships whilst making a positive impact in our local communities.
Making charitable giving easy with Microhive
There’s never been a more important time take care of one another and where we live. Our partnership with Microhive (formerly known as Pennies from Heaven) provides an easy way for employees at Zellis customer organisations to automatically donate the pennies from their payslips to charity. If all 5 million Zellis-paid employees did this, we could collectively raise up to £60 million every year. So those pennies really do add up.
Minimising our environmental impact
At Zellis Group, protecting our environment goes beyond minimising our impact but also extends to taking proactive steps to protect and restore biodiversity. From reducing waste, to conserving resources, and reducing carbon emissions, every action we take contributes to the goal of a healthier planet.
Cutting our carbon footprint with better ways of working, reducing waste, and sustainable procurement.
Encouraging more sustainable behaviours through employee benefits, including tree planting, greener travel, and more eco-friendly energy choices.
Proactively protect and restore biodiversity of the communities we operate in through our property strategy and employee volunteering.
Protecting our environment for future generations
Planting 1 million trees with the help of Benifex customers and their employees
Benifex’s Trees with Benefits initiative enables employers to plant a tree every time an employee makes a new benefit selection on the OneHub platform.
In July 2025, we reached our target of planting one million trees within three years, across two dedicated sites in Nepal and Madagascar. We are continuing to plant trees at our dedicated site in Madagascar and our new target is to plant two million trees. As of April 2026, our Trees with Benefits initiative has planted 1,337,528 trees, funded 20,076 working days, and engaged 1,5 million employees.
Getting ahead of nationwide objectives and becoming Net Zero Carbon by 2030
We are committed to tackling climate change and reducing our carbon emissions. By 2030 we will be operationally net zero carbon, and by 2040 we will be net zero across all scopes, both targets are science-aligned, and in-line with a 1.5c pathway to avoid the worst effects of climate change.
Our near and long-term targets, and plans to achieve them, have been externally validated by the Science-Based Targets Initiative (SBTi).
Rapid transformation is taking place across our whole business; from optimising facilities and energy usage, to improving recycling systems, better waste management and promoting electric cars.
For Financial Year 2026 (May 2025 – April 2026) our group wide carbon emissions were:
| FY24 (tCO2e) | FY25 (tCO2e) | FY26 (tCO2e) | |
| Scope 1 | 166.37 | 66.09 | 182.86 |
| Scope 2 location-based | 685.98 | 506.46 | 626.6 |
| Scope 2 market-based | 422.32 | 419.39 | 642.58 |
| Scope 3 | 13,133.23 | 13,036.74 | 11,153.06 |
By 2027, we'll be...
50%
5 million
100+
Net zero
For more information about our approach and impact, please download our full reports.
Awards and certifications
At Lloyds Banking Group we’re committed to working with our supply chain to drive progress towards net zero. We welcome the great progress that Zellis is making and are delighted that they have achieved our Emerald Standard* for the year 2025. By disclosing to CDP & EcoVadis Zellis is demonstrating their commitment to transparency and willingness to understand their areas of improvement. Acting on and working towards their targets is supporting us on our journey to reduce our supply chain emissions by 50% by 2030.
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