Turn business demand into the right labour plan
Use operational data to accurately predict demand by role, location and time. ZellisONE workforce forecasting software helps you plan staffing around anticipated demand, control labour costs and improve workforce scheduling.
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Plan confidently for changing business demand
Workforce needs can change by day, location and even time. ZellisONE Forecasting gives managers earlier visibility of expected demand so they can balance staffing levels, labour costs, service and employee experience before schedules are created.
With ZellisONE you can:
- Improve staffing accuracy by translating anticipated business activity into workforce requirements by role, location and time.
- Control labour costs by identifying potential overstaffing, overtime and unnecessary labour spend earlier.
- Protect service levels by highlighting periods where planned staffing may not meet customer or operational demand.
- Make planning more proactive by replacing assumptions and repeated rotas with decisions informed by forecast data.
- Respond to change with confidence by giving managers a clearer view of future demand, staffing pressures and coverage gaps.
Forecast demand using the metrics that matter
Turn business activity into predicted workforce demand, helping you understand how much labour you need, where and when. ZellisONE forecasting enables you to use event data and operational metrics to translate anticipated demand into practical labour requirements.
Forecast the metrics that drive demand
Build forecasts around the measures that matter to your organisation, from sales, transactions and footfall to bookings, service volumes and workload. Configure calculated measures to translate anticipated activity into labour demand.
Turn forecasts into labour requirements
Convert predicted activity into workforce requirements by role, location and time. Account for fluctuating customer demand alongside essential tasks and fixed workloads to understand how much labour is required.
Visualise the Shape of Day
See how labour requirements change throughout the day using a demand curve. Compare predicted demand with planned staffing to identify coverage gaps and potential under- or overstaffing before schedules are finalised.
Compare forecast with actual performance
Compare predictions against actual results using the same measures, such as sales, footfall, transactions or hours worked. Understand variance and use actual performance to continually improve future forecasting.
Connect forecasting to your workforce ecosystem
Bring operational data into ZellisONE with secure integrations from clocking, finance, booking and ePOS systems, alongside relevant third-party sources such as weather and event data. Combine the data that influences demand in one connected environment with fewer interfaces to manage manually.
Use the forecast labour requirements to inform rota creation and auto-scheduling, helping align staffing with anticipated demand, availability and labour costs. By connecting forecasting with employee scheduling and labour optimisation, you can move seamlessly from understanding future demand to deploying the workforce around it.
Configure forecasting around your business
ZellisONE give you the flexibility to configure forecasting metrics, assumptions and data integrations around your operating model and existing technology stack.
Manage and evolve configurations as your requirements change, with Zellis services available when you need support designing forecasting models, connecting data sources or optimising your approach.
As we’re growing, we wanted a solution that would support our growth, and Zellis are ideal.
Turn demand data into better workforce decisions
See how ZellisONE can help you improve workforce planning, control labour costs and optimise staffing decisions.
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