Hospitality

Smarter HR, Pay & Workforce Management for Hospitality

In hospitality, great experiences rely on great people. ZellisONE brings every process together – AI-enabled HR, real-time Pay, and Workforce Management built for hotels, restaurants, venues, multi-brand groups, and more.

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Why hospitality businesses choose Zellis

High turnover, unpredictable demand, variable roles, and complex pay structures make managing people in hospitality uniquely challenging. Fast-moving operations demand accuracy, consistency, and flexibility.
Zellis helps hospitality organisations stay in control.

Accurate pay across roles and locations

Support full-time, part-time, variable hours, pooled tips, TRONC, and seasonal teams with precision – every pay run, every time.

Real-time, AI-enabled workforce management

Forecast labour demand, auto-schedule shifts, and maintain coverage across sites while controlling labour costs.

Mobile self-service for staff

Empower colleagues with easy access to payslips, rotas, shift-swapping and updates that reduce queries and improve engagement.

Automation that reduces turnover & admin

Onboarding, right-to-work, absence, and compliance workflows run automatically, freeing managers to focus on guests, not paperwork.

The Zellis difference in Hospitality

When HR, Pay and scheduling work seamlessly, teams can deliver consistently great service that keeps guests coming back.

Built for hospitality complexity
From TRONC to multi-site staffing, ZellisONE handles everything in one secure platform.
Confidence through compliance
Right-to-work checks, visa tracking, training management, National Minimum Wage alerts, and payroll accuracy are built in.
Scalable for every season
Whether opening new sites or scaling for peak periods, Zellis adapts without disruption.
Hospitality expertise
Trusted by leading UK brands to improve compliance, guest experience, and staff retention.

Travelodge case study

Travelodge is one of the UK’s largest hotel brands, operating 600 hotels across the UK, Ireland and Spain. With 13,000 employees working across these sites, Travelodge were looking for an HR and workforce management system that could handle all their people processes in one central hub.

The implementation of Zellis has:

Contributed to a 10% reduction in labour turnover.
Supported a 10% increase in average length of service year-on-year.
Enabled 98% of colleagues to now have visibility of their rotas 4 weeks in advance.

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Services that support
your front-of-house and back-of-house teams

For hospitality operators, Zellis services combine technology, consultancy, and managed expertise to deliver smooth pay, streamlined onboarding, and compliant operations across every venue.

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Advisory Services

Guidance to align HR, Pay, and compliance with fast-moving hospitality operations.

Programme Implementation Services

Tailored setup for multi-venue, multi-contract environments with automation built in.

Technology Enabled Services

Managed HR and payroll that keep shifts, timesheets, and payouts precise.

Continuous Improvement

Ongoing optimisation and insights to reduce admin and support guest-ready teams.

Don’t just take our word for it

Travelodge

"As an average, 98% of our team have visibility of their rotas 4 weeks in advance. It’s really reduced the need for emergency cover and has also given us a better ability to manage our payroll."