During Zellis Connect 2025, we connected with Sam Jackson, HR Shared Services Director at British Car Auctions, to hear how a trusted partnership with Zellis is helping them simplify HR and payroll for more than 11,000 employees and enhance the colleague experience.
In the video below, Sam shares how his team is evolving the colleague experience – creating simpler, more connected processes across the employee journey.
British Car Auctions’ HR transformation is underpinned by Zellis HCM Cloud — connecting HR, payroll, and employee experience into a single, reliable platform. For Sam Jackson and his team, the partnership goes beyond technology. It’s about alignment, collaboration, and a shared vision for the future of work.
“Our relationship with Zellis is built on trust and great communication. There’s always a good conversation happening with our account team.”
– Sam Jackson, HR Shared Services Director, British Car Auctions
With trusted account management and proactive support, BCA has been able to simplify complex HR processes and empower managers across the business. From onboarding to payroll, every step of the employee lifecycle is becoming more efficient, transparent, and human-centered.
“The payroll piece is absolutely brilliant — it’s exceptional from an end-to-end perspective.”
– Sam Jackson, HR Shared Services Director, British Car Auctions
Looking ahead, the business is focused on leveraging automation and AI to further enhance engagement, streamline operations, and ensure every colleague has a seamless experience — from their first day to their last.
Experience Zellis in action
Discover how Zellis can help your organisation transform HR, payroll, and the employee experience — just like British Car Auctions.
