Welcome to the Zellis Customer Hub
Log in to Zellis services, access our customer help centre, and discover more about training, Bacs, printing and stationery, and the Zellis independent User Group.
Customer Help Centre
Access a wide range of information and search for answers via our knowledgebase. Open and track your support cases, submit feedback, and access other Zellis services.
MyLearning
Enrich your knowledge of Zellis products and harness the latest knowledge to keep your HR and payroll processes at the optimal level with Zellis MyLearning.
Bacs and printing services
Printed documentation is available, chargeable at the cost of print and delivery.
elementsuite's Product Hub
In a move that reshapes the HR and Pay technology landscape, elementsuite and Zellis have joined forces. You can still access the elementsuite Product Hub below.
Expert help whenever you need it
Zellis Customer Support provides world-class maintenance and proactive support for your mission-critical business operations.
Our specialist teams are on hand to ensure you get the most from your Zellis products and services.
We believe every enterprise is unique, with its own corporate objectives, strategic goals, and business challenges. These differences require unique solutions. With Zellis, you can select from a flexible suite of support services to align with your specific requirements.
We don’t just deliver on our promise to create powerful products, we ensure you’re equipped with the knowledge needed to tackle every business challenge.
Get the most from your solution
Dedicated Customer Support
Our customer support teams are here to help customers with any perceived defects and to provide expert advice on getting the most out of your Zellis software. We’re committed to ensuring you have the guidance you need to use our solutions effectively.
Standard Service Hours
As standard, our support teams operate from 9:00 AM to 5:30 PM, five days a week. During this time, customers can reach out for assistance with any technical or functional issues they may encounter.
Enhanced Support
Customers who opt for enhanced support also receive regular customer support service reviews, an annual health check, and extended customer support hours.
Join the Zellis independent User Group
The Zellis iIndependent User Group (ZiUG) is a community of customers dedicated to working together in partnership with Zellis.
It enables our users to collaborate, take advantage of networking opportunities, learn and share with like-minded payroll and HR professionals, and input into innovative discussions for the future development and growth of Zellis solutions.
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