Research: One in five employees has quit job over poor payroll experience

According to our research, more than half (60%) have spotted mistakes on their payslip, while 39% have been paid late.

Zellis

Sep 4th 2019

blog-research

According to new research commissioned by Zellis and conducted by an independent research firm, one in five Brits (21%) has changed jobs after being paid late or inaccurately by their employer, equivalent on a national scale to nearly seven million employees.

The scale of the problem is significant, with 60% of employees identifying mistakes on their payslips. Additionally, 39% responded that they had been paid late on at least one occasion, after which they felt:

• The employer didn’t care about their wellbeing (48%)

• Undue levels of stress and worry (47%)

• At risk in their financial situation (40%)

• Less engaged and productive at work (25%)

The survey of 2,000 employees further highlighted the acute impact of late payment on financial wellbeing:

• More than a third said they had missed payments on direct debits (37%)

• A similar number said they had gone into their overdraft (31%)

• A quarter said they had incurred bank charges (26%) and suffered damage to their credit rating (24%)

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According to new research commissioned by Zellis and conducted by an independent research firm, one in five Brits (21%) has changed jobs after being paid late or inaccurately by their employer, equivalent on a national scale to nearly seven million employees.

The scale of the problem is significant, with 60% of employees identifying mistakes on their payslips. Additionally, 39% responded that they had been paid late on at least one occasion, after which they felt:

• The employer didn’t care about their wellbeing (48%)

• Undue levels of stress and worry (47%)

• At risk in their financial situation (40%)

• Less engaged and productive at work (25%)

The survey of 2,000 employees further highlighted the acute impact of late payment on financial wellbeing:

• More than a third said they had missed payments on direct debits (37%)

• A similar number said they had gone into their overdraft (31%)

• A quarter said they had incurred bank charges (26%) and suffered damage to their credit rating (24%)

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